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Receiving an email when a user asks a question

To send a live copy of user-asked questions to one or more email inboxes:

  • Navigate to the Dashboard
  • Select Interactions
  • Under the Questions tab, click the grey Email Options button

In the pop-up window you can specify a subject for the email, a comma-separated list of email addresses to send the questions to and a comma-separated list of email addresses to BCC in the emails sent.

Click the green Update button to save your changes.